MuskogeePhoenix.com, Muskogee, OK

Community News Network

October 28, 2013

Study shows employees bothered by managers who take calls during meetings

— We all sneak a peak at text messages or emails to pass the time in boring meetings. And yet, we'd also probably all admit that we find it irritating when others do the same.

But a new study from researchers at Howard University and the University of Southern California finds big differences in who's bothered by it - and by how much. The study, published in the journal Business Communication Quarterly, asked 204 employees at an East Coast beverage distributor and 350 U.S. business professionals in a random-sample survey to weigh in on whether it bothered them if people checked their cell phones. What they found: People are particularly bothered by managers who take calls during meetings, men are nearly twice as likely as women to think it's okay to check text messages at a business lunch, and even leaving your phone out on the table can be offensive to some people.

In the first sample, the researchers asked open-ended questions and evaluated the intensity of the responses and the number of times certain behaviors were mentioned. They note that people were particularly upset when their managers took calls in front of them. Unsurprisingly, taking or making calls was cited most often as bothersome behavior. But a handful of people said they thought even bringing a phone to a meeting showed disrespect.

The second sample asked participants to say how appropriate or inappropriate different behaviors were in both formal professional meetings and offsite business lunches. Three quarters or more of the respondents said even checking for text messages was rarely or never appropriate. And more than half thought checking the time on the phone, looking to see who's call was coming in, bringing a phone to the meeting, or even excusing oneself to make a call was inappropriate in a formal meeting. At more informal lunches, those numbers dropped, but more than half still thought it was rude to look at a phone to check text messages or email; a third said the same about stepping away to answer a call.

The study gets more interesting when it compares the views of men and women and people from different regions. (Unsurprisingly, the researchers found that while about two-thirds of people under 30 approved of texting at a business lunch, just 20 percent of those between age 51 and 65 thought it was acceptable behavior.) Meanwhile, roughly half of men said it was okay to answer a call at a business lunch, but only a quarter of women said the same. As for checking text messages, more than 59 percent of men were comfortable with it at informal lunches, while just a third of women were. And interestingly, professionals in the Western region of the United States - home to Silicon Valley, Seattle tech giants and Hollywood's agents - were less accepting of phones being used during meetings than East Coasters.

The authors don't suggest why women or Westerners were more likely to consider cell phones in meetings taboo. But the paper does focus on how cell phones have contributed to an increasingly uncivil workplace. They cited a 2012 study that showed hiring managers now value courtesy even more than other traditional soft skills, like teamwork or professionalism. So leave your cell phone behind in meetings, lunches and interviews. Or at least off the table.

        

 

1
Text Only
Community News Network
  • Wal-Mart to cut prices more aggressively in back-to-school push

    Wal-Mart Stores plans to cut prices more aggressively during this year's back-to-school season and will add inventory to its online store as the chain battles retailers for student spending.

    July 21, 2014

  • Hospitals let patients schedule ER visits

    Three times within a week, 34-year-old Michael Granillo went to the emergency room at Northridge Hospital Medical Center in Los Angeles because of intense back pain. Each time, Granillo, who didn't have insurance, stayed for less than an hour before leaving without being seen by a doctor.

    July 21, 2014

  • Starved Pennsylvania 7-year-old weighed only 25 pounds

    A 7-year-old Pennsylvania boy authorities described as being so underweight he looked like a human skeleton has been released from the hospital.

    July 21, 2014

  • Malaysians wonder 'Why us?' after second loss of airline jet

    It was all too familiar. Grieving families rushing to airport. The flashing television graphics of a plane's last radar appearance. The uncomfortable officials before a heavy thicket of microphones.
    For many Malaysians, the disappearance of Flight 370 in March has been a long trauma from which the nation has not yet recovered.

    July 18, 2014

  • A quarter of the world's most educated people live in the 100 largest cities

    College graduates are increasingly sorting themselves into high-cost, high-amenity cities such as Washington, New York, Boston and San Francisco, a phenomenon that threatens to segregate us across the country by education.

    July 18, 2014

  • Your chocolate addiction is only going to get more expensive

    For nearly two years, cocoa prices have been on the rise. Finally, that's affecting the price you pay for a bar of chocolate - and there's reason to believe it's only the beginning.

    July 18, 2014

  • Facebook tests button to let people shop from its website

    Members on desktop computers or mobile devices can click a "buy" button to make purchases through advertisements or other posts on the world's largest social network, the Menlo Park, California-based company said Thursday in a blog post.

    July 17, 2014

  • The terrible history of passenger planes getting shot out of the sky

    What is more clear is that, if initial reports are true, this would be the deadliest incident of a civilian passenger plane being shot down in modern memory. In some instances, the causes of the disaster are still shrouded in mystery. Here are some of the worst events.

    July 17, 2014

  • 130408_NT_BEA_good kids We're raising a generation of timid kids

    A week ago, a woman was charged with leaving her child in the car while she went into a store. Her 11-year-old child. This week, a woman was arrested for allowing her 9-year-old daughter to go to the park alone. Which raises just one question: America, what the heck is wrong with you?

    July 17, 2014 1 Photo

  • web_starbucks-cof_big_ce.jpg Starbucks sees more Apple-like stores after Colombia debut

    This week Starbucks opened its first location in Colombia — a 2,700-square-foot store with a heated patio, concrete columns, mirrors on the ceiling and walls of colorful plants.

    July 17, 2014 1 Photo

AP Video
UN Security Council Calls for MH 17 Crash Probe Obama Bestows Medal of Honor on NH Veteran Texas Sending National Guard Troops to Border Hopkins to Pay $190M After Pelvic Exams Taped Foxx Cites Washington 'Circus Mirror' NASA Ceremony Honors Moon Walker Neil Armstrong Obama Voices Concern About Casualties in Mideast Diplomacy Intensifies Amid Mounting Gaza Toll AP Exclusive: American Beaten in Israel Speaks Obama Protects Gay, Transgender Workers Raw: Gaza Rescuers Search Rubble for Survivors Raw: International Team Inspects MH17 Bodies Raw: 25 Family Members Killed in Gaza Airstrike US Teen Beaten in Mideast Talks About Ordeal 'Weird Al' Is Wowed by Album's Success Shark Sightings a Big Catch for Cape Tourism Native American Teens Get Taste of College Legendary Actor James Garner Dies Ukraine Rebels: Black Boxes Will Be Returned Recording May Show Attempt at Crash Cover-up
Poll

Should a federal judge have the power to strike down Oklahoma's ban on gay marriage?

Yes
No
     View Results
Featured Ads
Parade
Magazine

Click HERE to read all your Parade favorites including Hollywood Wire, Celebrity interviews and photo galleries, Food recipes and cooking tips, Games and lots more.
Stocks