MuskogeePhoenix.com, Muskogee, OK

Features

January 23, 2013

In-store coupons: Take what you will use

I receive a lot of testy email from readers reporting on coupon usage and shopping habits of fellow shoppers. One topic that continues to burn up my inbox involves people perceived to take more than “their share” of coupons.

Dear Jill: I really enjoy your column. I work in a grocery store and we are experiencing problems with coupons. When we feature displays with coupon pads, if we do not remove the tear pad of coupons some customers will take all of them. This means that no one else can use the coupons. It would not be such a big deal if those who took all the coupons actually used them, but they don’t! What’s worse, when we run an ad with a low price based on the use of an in-store manufacturer coupon, those coupons are usually all gone. Please keep passing the word on sharing and not just taking the coupons. We have had to pull all the pads off and hope that the customers will ask at the register for the coupon. – Jeanne W.

Dear Jill: I am getting sickened by the comments from couponers on Facebook and some coupon blogs justifying coupon fraud and unethical couponing practices. I really enjoy reading your articles on ethical couponing and the tips you’ve given on how to coupon ethically.

I’d be interested to know what you think about people taking peelies [coupons attached to the front of a package] off products that they don’t plan to purchase, or taking more blinkies [coupons distributed by blinking dispensers located near the product] than they can use. I recently came across a couponer who uses a Facebook page to sell coupons that cannot be found in the newspaper. She has hundreds of blinkies, tear pads and peelies, leading me to believe she takes all she can find to sell.

My gut tells me that when I see a peelie on a product, it is meant to go with that product, and when I see blinkies or tear pads, I should only take those few coupons that I will actually use. I’m curious to hear your opinion. – Lisa P.

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