Austin Epps, management trainee/operations at Firstar Bank, recently completed the Oklahoma Bankers Association Operations School in Oklahoma City.
Epps was among 27 graduates of the school, which was held in Nov. 18-22 at the OBA Harris Event Center.
The OBA Operations School, conducted annually, prepares junior-level operations managers to manage effectively and efficiently an operations function within a bank. Students develop a thorough understanding of key operations areas, develop and apply analytical skills, strengthen management skills in relation to human resource planning and motivational techniques, study regulatory and competitive factors that affect banking and learn about state-of-the-art banking technologies.
The OBA conducts more than 70 educational programs and seminars each year, which reach more than 5,000 bankers across the state. The Association represents approximately 230 banks across the state and serves as the primary advocate for the banking industry. It’s also heavily involved in fraud training and prevention as well as legal and compliance services and communications for its member banks.